THE TOP BANKS
in Nairobi - Kenya
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Kenya Commercial Bank
The history of KCB dates back to 1896 when its predecessor, the National Bank of India opened an outlet in Mombasa. Eight years later in 1904, the Bank extended its operations to Nairobi, which had become the Headquarters of the expanding railway line to Uganda.
The next major change in the Bank’s history came in 1958. Grindlays Bank merged with the National Bank of India to form the National and Grindlays Bank.
Upon independence the Government of Kenya acquired 60% shareholding in National & Grindlays Bank in an effort to bring banking closer to the majority of Kenyans. In 1970, the Government acquired 100% of the shares to take full control of the largest commercial bank in Kenya. National and Grindlays Bank was renamed Kenya Commercial Bank.
K C B prides itself as being the biggest bank in form of assets to hail from Kenya, and has opened subsidiaries across East Africa and they are:
1. KCB Tanzania- 11 branches
2. KCB Southern Sudan 11 branches
3. KCB Uganda- 13 branches
4. KCB Rwanda- 9 branches
In 2010 S&L was merged with KCB providing access to mortgage finance through the bank's wide branch network.
Vision: "To be the preferred Financial Solutions Provider in Africa with a Global Reach"
Mission: "To grow our existing business whilst building the platform to be the preferred Financial Solutions Provider in Africa with Global Reach"
Retail Banking
Personal banking: Whatever your banking needs are, KCB has the answer. With over 140 branches in Kenya (and still growing), they take out the hassle of your day to day banking by bringing financial services closer to you.
KCB's wide range of Personal products includes:
· Savings accounts
· Current accounts
· Credit facilities.
In each of their branches you will find a Personal Banker ready to assist you with your banking needs, by giving you the personalized attention you need.
KCB Cards: The KCB Group is one of the leading international providers of Visa and MasterCard Credit and Prepaid cards with its headquarters in Kenya.
They include:
* The Serena MasterCard
* Visa Gold and International Cards
* Visa General Purpose Card– prepaid.
This range of cards can be easily acquired even though you’re abroad.
Biashara banking: It's more than business as usual at KCB. They are offering a group of banking products designed to meet the unique and diversified needs of business customers. Their business products include:
§ Investment accounts
§ Current accounts
§ Credit facilities when your business needs that financial boost.
Biashara Club: KCB has launched Biashara Club, designed to provide a range of value adding services to Small and Medium sized business aimed at growing your business even further. By joining KCB’s Biashara club you will take advantage of valuable opportunities that can take your business to a higher level.
Advantage banking: exclusive banking services for you who class and comfort are of great consideration. They recognize your need for convenient, personalized, dedicated and timely banking services. That is why they have opened Advantage Banking centers to take care of these needs by adding value and making a difference in your banking experience.
You will have a dedicated relationship manager offering you financial advice on your investment, new opportunities and to whom you can discuss any banking concerns and needs. You will have access to a telephone banking facility and also get a waiver for day-to-day activities (including ledger fees, service charge). Your relationship manager will be able to guide you through this facility and update when new services come up.
Micro banking: services are tailor made to suit the needs of any Micro and Small Entrepreneurs. They have well trained and experienced Micro Finance officers available to attend to the needs of small business entrepreneurs.
If you own a salon, jua kali business, cyber café or any other small business visit any of their 151 branches and Boresha your Biashara today.
Corporate Banking:
Custody Services: KCB Bank is a key player in the country’s Capital and Money Markets.
The services offered by KCB Custody Services are structured to meet the individual requirements of customers who invest in Equities, Fixed Deposits, Treasury Bills, Treasury Bonds, Corporate Bonds and Commercial Paper.
These services are best suited for Stockbrokers, Investment Managers, Retirement Benefits Schemes, Unit Trust Fund Managers, Insurance Companies and other registered Collective Investment Schemes.
Services Offered: They provide professional and proactive service through a dedicated Team of Managers and their overriding concern is to “meet our customers’ requirements”.
The benefits of KCB's Custody Services include:
Ø A team of dedicated experts providing personalized services.
Ø Timely execution of your investment instructions.
Ø Comprehensive recordkeeping and information for timely decision making.
KCB Custody provides the following services:
a) Account Administration
b) Safe Keeping Services
c) Transaction Settlement
d) Capital and Income Services
e) Corporate Actions Administration
f) Activity Reporting
g) Trustee Services
Asset Finance & Insurance Premium Finance: Asset Based Finance provides your business with ready solutions for acquiring or leasing assets. The products are aimed at providing an affordable and flexible way of acquiring movable assets ranging from vehicles, computers through to plant and machinery with a lower capital outlay.
Some key benefits include:
1. Self-securing assets, You can easily expand and modernize business assets
2. Low initial capital outlay
3. Tax efficiency (reduced tax liability)
The services provided under Asset Based Finance are:-
§ Vehicle and Asset Finance
§ Insurance Premium Financing
§ Leasing
Corporate Financing: is a dedicated unit within Corporate Banking that services the strategic, financial and capital raising needs of corporate and Institutional clients through the debt capital markets.
The Debt Capital Markets team originates and structures corporate debt issuance for corporations, sovereigns and agencies by providing their clients with syndicated term loans, structured debts, project finance and bonds.
Their blend of regional resources, local sector and country knowledge enables them to provide a global and fully integrated coverage.
KCB Corporate finance provides clients with:
v Syndicated Term Loans
v Bonds/Commercial Paper
Trade Finance and Financial Institutions Team: facilitates and supports the local and cross-border activities of the Group’s clients. The combination of a comprehensive range of products and services, expertise, a strong balance sheet and a global network of leading regional and international banks enables them to meet the trade finance and correspondent banking needs of KCB’s customers.
o Trade Finance Products & Services
o Financial Institutions
Contacts
Headquarters located at KenCom house Moi Avenue Nairobi Kenya
Tel: +254 (020) 3270000, 2852000, 252886/9, 2851000
Mobile: +254 722-207345-7
+254 734-330001/2
Telex: +254 020 23085
Fax: +254 (020) 216405
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Barclays Bank Kenya
Barclays Bank of Kenya Limited, a subsidiary of Barclays Plc, is one of the top banks in Kenya. Their business units fall under; Retail, Corporate, Treasury and Card Services with cross functional relationships to support the segments of local business and small to mid-sized enterprises (SME).
Barclays has operated in Kenya for over 90 years. Financial Strength coupled with extensive local and international resources have positioned Barclays Bank of Kenya as a foremost provider of financial services.
The main sectors of the Kenyan economy are agriculture, manufacturing, tourism and financial services. Tea and Horticulture are the country's leading exports and tourism sector continues to play a key role in contributing towards foreign exchange earnings of the country.
Barclays has established an extensive network of 117 outlets with over 230 ATMs spread across the country.
The bank's financial performance over the years has built confidence among the Bank's shareholders, with a reputation as one of the leading blue chip companies on the Nairobi Stock Exchange.
GOALS
§ To remain the leading retail and corporate bank in Kenya
§ To be recognized as a trusted, innovative, customer-focused company that delivers products and services of superior quality to all customers
§ To be the best place where the best people want to work
§ To be associated by all stakeholders as a corporate partner who contributes towards the welfare of the communities in which they work
§ To deliver value to shareholders through positive growth
GUIDING PRINCIPLES:
Barclay’s five guiding principles build up to the way their business operates:
1. Winning together – achieving collective and individual success
2. Best people – developing talented colleagues to reach their full potential, to ensure Barclays retains a leading position in the global financial services industry
3. Customer and client focus – understanding customers, serving them brilliantly and treating them fairly
4. Pioneering – driving new ideas, adding diverse skills and improving operational excellence
5. Trusted – acting with the highest integrity to retain the trust of customers, external stakeholders and colleagues.
INDUSTRY LEADERSHIP: Over the years, Barclays has contributed to the development of the banking industry, financial services sector, as well as the economy overall. Industry recognition they have received for leadership include:
1. Best Bank in Kenya – Global Finance (2008, 2009 & 2010)
2. Company of the Year Award for Human Resource Management Practices - Kenya Institute of Management (2008)
3. Best Retail Bank – 2009 Banking Awards; and Company that best complies with the International Financial Reporting Standards
4. Fire Awards (2009).
Retail Banking
Premier banking: You are successful, you set high standards and you are busy. You know that attention to detail is important, which includes the attention you expect from your bank. Becoming a Barclays Premier client means you get the attention you deserve.
Savings: Barclays Savings Account provides you the convenience of banking transactions topped up with interest on your savings.
Local business: They understand that to ensure success, your business must be managed effectively and efficiently. The last thing you need is to worry about your banking requirements. That's why they have come up with a range of relevant and innovative solutions tailored for you.
Premier life banking: Barclays Prestige is now Barclays Premier Life. The life you deserve. A different kind of banking that is exclusive to you. Access a wide range of products that will enrich your lifestyle.
Transactional Accounts: Barclays has a range of transaction banking solutions for your business, with products and services that will help you with your everyday banking needs as we appreciate the importance of sound financial management.
Corporate Banking
Transactional banking: Barclays brings you the latest in flexible core banking technology. Internet banking is an integrated Corporate and Business Banking solution. Real time, and historical account information, local and cross currency payments all in one module.
Cheque-mate - Cheque Payments
Cheque-Mate: is an electronic cheque writing system that will allow your organization out source the printing and signing of cheques to Barclays. This service gives you the chance to print both corporate and banker's cheques
Alliance Accounts: The Alliance Account offers you the most cost-effective tailor made banking which leverages their banking presence within Africa to provide you with an all encompassing banking package. Get Alliance accounts for NGOs, religious institutions and much more...
Collection Deposit Vouchers: Barclays provides solutions that enhance the effective collection of account receivables and easy reconciliation of the same. This enables full optimization of working capital and a reliable streamlined operation.
Barclays pay direct-Electronic banking: Pay-Direct is an electronic payment processing system that provides you with a cost efficient means to make high volume payments like salaries with minimum effort.
Direct Debits: Barclays Direct-Debits service is an electronic system that provides your organization with a cost effective means to collect subscriber dues with minimum effort. The entire process is seamless and electronic, giving you control over your collection process
Cash Delivery-Bank Direct: Bank-Direct is a safe, convenient service that provides you with a dedicated courier to collect and deliver your daily banking to and from Barclays. Bank-Direct will save you time and money, but most importantly, it will free you up to do what you do best run your business
Liquid management-Auto sweeps/cover: Auto Covers provide a convenient and easy method of covering cheques or payments as they are presented into your payment Auto sweeps allow only operational funds to be held in various accounts around the country while surplus funds are held in a central account
Contacts
Headquarters are located in Barclays Plaza on Loita street Nairobi
Fax +(254) (2) 213915
Tel: +(254) (20) 2241270
Email: barclays.kenya@barclays.com
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Standard Chartered Bank
Standard Chartered Bank opened its branches in Kenya in January 1911, with 2 branches; one at Treasury Square in Mombasa and the other on Kenyatta Avenue in Nairobi. Today, A century later, the Bank has an excellent franchise, with a network of 32 branches strategically located across the country, and over 100 Automated Teller Machines (ATMs) and over 1,000 employees.
With 25% local shareholdings, Standard Chartered Bank has remained a public quoted company on the Nairobi Stock Exchange since 1989.
As the oldest foreign bank in Kenya, they enjoy a market share of approximately 27%. The Bank has two core business divisions: – Wholesale Banking and Personal Banking. These two businesses are supported by the functions of Operations & Technology, Finance, Human Resources and Corporate Affairs.
The corporate and institutional business is mainly handled out of the four major cities in Kenya:
§ Nairobi
§ Mombasa
§ Kisumu
§ Eldoret
Standard Chartered is an active member of the communities in which they operate. The Bank supports projects that focus on the socio-economic development of the youth with a heavy emphasis on health and education.
Mobile banking: Mobile Banking by Standard Chartered Bank Kenya provides customers access to the bank 24 hours a day, 7 days a week any where they may be.
Online banking: Enjoy all the fast, friendly and efficient service of their branches online with Standard Chartered Online Banking. You can do all your banking online from wherever you are – at home, in the office, even overseas thereby saving you time and trouble. It’s yet one more way they make banking easier for you.
E-Statements: You want to make a difference they say go paperless; E-Statements are the fastest and most convenient way to receive your monthly bank statement. With Internet access and a few simple clicks you have control of when and where to receive your statements.
Principles & Values
Principles: Leading by example to be the right partner for its stakeholders, the Group is committed to building a sustainable business over the long term that is trusted worldwide for upholding high standards of corporate governance, social responsibility, environmental protection and employee diversity.
It employs over 75,000 people, nearly half of whom are women; The Group's employees are of 125 nationalities, of which about 70 are represented among senior management.
Strategic intent: To be the world's best international bank. Leading the way in Asia, Africa and the Middle East
Brand promise: Here for good
Values:
I. Courageous
II. Responsive
III. International
IV. Creative
V. Trustworthy
Approach: Participation; Focusing on attractive, growing markets where we can leverage our relationships and expertise
Competitive positioning; Combining global capability, deep local knowledge and creativity to outperform our competitors
Management Discipline; continuously improving the way we work, balancing the pursuit of growth with firm control of costs and risks
Commitment to stakeholders: Customers; Passionate about our customers' success, delighting them with the quality of our service
Our People; Helping our people to grow, enabling individuals to make a difference and teams to win
Communities; Trusted and caring, dedicated to making a difference
Investors; A distinctive investment delivering outstanding performance and superior returns
Regulators; Exemplary governance and ethics wherever we are
Consumer Banking: Consumer banking offers a broad range of products and services to meet the borrowing, wealth management and transaction needs of individuals.
SME Banking: Their SME Banking division offers products and services to help small and medium enterprises manage the demands of a growing business, including the support of their international network and trade expertise.
Wholesale Banking: Wholesale Banking has a client-focused strategy, providing trade finance, cash management, securities services, foreign exchange and risk management, capital raising and corporate finance solutions.
Islamic Banking: Standard Chartered Saadiq's dedicated team provides comprehensive international banking services and a wide range of Shariah-compliant financial products based on Islamic values.
Contacts
Direct Banking:329 3900, 0722-203666 or 0733-335511
Email: talk.to-Us@sc.com
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Equity Bank
Equity Bank commenced business on registration in 1984. It has evolved from a Building Society, a Microfinance Institution, to now the all inclusive Nairobi Stock Exchange and Uganda Securities Exchange public listed Commercial Bank.
With over 5.7 million accounts, accounting for over 57% of all bank accounts in Kenya, Equity Bank is the largest bank in the region in terms of customer base and operates in Uganda and Southern Sudan
Equity Bank has received both local and global accolades for its unique and transformational financial model. The bank is credited for taking banking services to the people through its accessible, affordable Equity offers financial services through its wide network of Branches in Kenya, Uganda and Sudan supported by Alternate Delivery Channels which include:
Visa branded ATM's in Kenya
§ Points of Sale (POS) where customers shop; pay and withdraw cash in leading retail outlets.
§ Internet and mobile banking channels The Bank runs on a Global Robust State of the Art Information Technology Computer System supported by Infosys, HP, Oracle and Microsoft.
As a Bank, they are guided by the following Core Values which it uphold in all the activities it undertakes. These are:
• Professionalism
• Integrity
• Creativity and Innovation
• Teamwork
• Unity of purpose
• Respect and dedication to customer care
• Effective Corporate Governance and flexible service provision.
Vision/Mission
Purpose: Equity exists to transform the lives and livelihoods of our people socially and economically by availing to them modern, inclusive financial services that maximize their opportunities.
Vision: To be the champion of the socio-economic prosperity of the people of Africa.
Mission Statement: It offers inclusive, customer focused financial services that socially and economically empower its clients and other stakeholders.
Positioning Statement: Equity provides Inclusive Financial Services that transform livelihoods, give dignity and expand opportunities.
Tagline: Your Listening, Caring Partner.
Motto: Growing Together in Trust.
Products
Personal banking:
Current account; a convenient and flexible medium to make and receive payments. The account is opened in individual names or joint names, registered business, group, church or organization.
Ordinary account: A convenient medium for accumulating personal deposits, business transactions and for remittances like pension, salary & farm proceeds like tea, coffee, milk and pyrethrum. It can be opened in an individual’s name, joint names, registered groups and registered business names.
Super Junior Investment account: Provides a medium for investing in your dependents’ future. The account is opened and operated by the parent/guardian on behalf of the minor (person below 18yrs).
Jijenge Account: A contractual account that encourages you to make regular deposits to help you realize your dreams. One can deposit any amount as many times as he/she wishes or give standing order instructions.
Business Banking
Business Account: A convenient medium for accumulating deposits, business transactions and for remittances like pension, salary & farm proceeds like tea, coffee, milk and pyrethrum. Can be opened in an individual’s name, joint names, registered groups and registered business names
Current Account: A convenient and flexible medium to make and receive payments. The account is opened in individual names or joint names, registered business, group, church or organization.
Call and Fixed Deposit Account: Provides an investment opportunity for premium interest earning. All people i.e. individuals, business, companies, groups, churches and organizations are eligible.
Corporate e-banking: “world access” Worldwide access to your Equity Bank account at the convenience of your desk.
The application provides account level inquiries, statement downloads, funds transfers, service requests etc., thereby providing the end user the convenience of carrying out basic as well as advanced banking operations through the internet.
Services
Bankers Cheques: Are available to both Equity Bank customers and non-customers. It attracts a commission charge of only Kes.100/=
Standing Order: These are written instructions given by a customer to debit an account with a certain amount of money periodically & credit another specific account with this amount.
Remittance Processing: Salaries, pension and other remittances like agricultural products are processed through Equity Bank accounts at an affordable cost.
Inter-Bank Transfers: It offers customers an opportunity to make direct payments to other banks through inter-bank settlement and also lend other banks funds in the inter-bank activity.
Other Services
v Safe custody services, bank opinion, Performance Bonds and Bid Bonds.
v Bank Guarantees, Telegraphic Transfers (T.T), Electronic Funds Transfers (E.F.T)
v Treasury Bills
Contacts
Headquarters are in Upper Hill - Hospital Road, Equity Centre, 9th floor,
Pilot Lines: (020)2262000, 0711 026000 or 0732 112000
Fax: 020-2737276
Email: info@equitybank.co.ke
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Citi Bank
Citibank commenced business on 15th August 1974 under the name "The First National Citibank of New York". This evolved globally to Citibank and Citibank Kenya is a branch of Citibank NA, New York.
Citibank is a part of Citigroup, the pre-eminent financial services organization in the world formed in 1998 as a result of the merger between Citibank and the Travellers Group. Citigroup has operations in over 100 countries around the globe, with assets totaling US$1.1 trillion and 268,000 employees worldwide.
Citibank has two branches in Kenya. The head office is located at Citibank House in Upper hill, Nairobi. And Mombasa branch located at Citibank House, Nkrumah Road was opened on 1st October 1989.
Citibank Kenya is the head office of the Citibank East Africa organization, which covers Citibank branches in Kenya, Tanzania, Uganda and Zambia. This is a part of the larger South and East Africa cluster of Citibank headquartered in Johannesburg, South Africa.
Citibank Kenya is structured around Business segments, Product Groups, Operations and Technology and Staff Units. The Business segments that cater for their diverse customer base are the Corporate Bank responsible for their Global Relationship Banking and Top-Tier Local Corporate clients.
They also have a Financial Institutions group that is responsible for businesses with Banks, Insurance companies and other non-bank Financial Institutions.
The primary goals: of the organization are to encourage entrepreneurship and management initiative, move day-to-day decision making closer to customers and marketplace, and create an environment where improvements generated in one business will spread quickly to the rest.
Citigroup's mission: is to be the most competent, profitable, and innovative financial organization in the world. Our success will depend largely on the imagination and talent of our staff and our commitment to customer service.
Cash Management
Citibank created Global Transaction Services (GTS) in 2002 to integrate Cash, Trade, Treasury and Global Securities Services. With global reach and local presence, GTS serves clients in multiple countries and regions by providing integrated reporting and management plus innovative financial solutions.
With over 3,500 offices staffed by local professionals in over 100 countries around the world, their extensive network of highly qualified banking professionals provides a combination of local knowledge and global expertise to help you meet your strategic business goals.
Collections
For fast credits and reconciliation enhancement
Speed Collect: This product family is designed to accelerate collections and improve the processing efficiency of your accounts receivables by outsourcing the Collections process to Citibank. With a variety of collections options covering the country, Citibank channels your collections directly from your offices to the Bank and to your account. This ensures fast access to funds as well as precise and timely information
Africa Hub services: This product is specifically tailored for companies doing business within the East Africa region and the larger African continent. It is specifically designed to facilitate the control of finances from a regional office.
It incorporates a Collections function that utilizes Citibank's extensive branch network and range of correspondents. Customers can direct their distributors/representatives to nearest locations where cash and cheques can be deposited for further transfer to the customers' centralized accounts at the hub.
Smart Accounts: In an increasingly competitive business environment, it is essential to effectively manage cash flows, and maximize efficiency while minimizing cost. This product allows you to earn attractive returns on your local and foreign currency balances and gives you access to Citibank's full range of services.
These accounts ensure that your credit balances are put to work all the time. Interest is paid at competitive rates on balances that meet the minimum requirements
Citi Direct® Online Banking: is a powerful innovative way to bank which has created tangible results for those served. Citi direct will allow you as a company to access global capabilities from your desktop resulting in significant efficiency gains.
This web-based system is the cornerstone of Citibank's vision of the future of banking. It has allowed them to retire outdated and less powerful systems and to move training and client care online. Citi Direct lets you access your accounts real-time together with an ever-expanding portfolio of industry-leading products and services through the Web, to allow you to be more efficient, more flexible and more in control of your banking and operational needs
Product innovation: Citibank continues to serve its customers by pioneering innovative products that simplify their operational requirements. Citibank's electronic trade offering through the Citi direct Trade Product Information module provides the following:
§ Real time information
§ Secure access to data
§ Flexible filtering of displayed reports
§ Receivables and disbursements projections
Capital Markets: Professional know-how on the capital market industry and the global reach of products and services offered by Citibank and its related companies, enable them to advise you and help you get in touch with experts in this field, hereby supporting the evaluation process of opening up your company to the capital markets.
Whether your company needs to restructure its financing, diversify its sources of financing, expand its investor base, extend the terms of its debt or reduce the costs associated with its debt, Citibank offers its knowledge and experience to help you make the most optimal choices
Contacts
Citi bank headquarters are located at Citi bank House in Upper Hill road
Tel: 254 (20) 2711221 / 222248
Fax: 254 (20) 2714811
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CfcStanbic Bank
CfC Stanbic Bank, which is part of the Standard Bank Group Limited, is now the fourth largest bank in Kenya measured by total assets. The bank, with its head office in Johannesburg, South Africa, is Africa’s largest by market capitalization and assets.
At the end of 2007, the Standard Bank Group Limited had total assets of over R 1,191 billion (approximately USD175.0 billion) and employed more than 40 000 people worldwide. The bank’s market capitalization was R145 billion (approximately USD18.6 billion) as at 3 April 2008.
CfC Stanbic Bank was formed in June 2008 out of a deal that brought together Stanbic Bank Kenya Ltd and CfC Bank Limited, which includes CfC Bank, CfC Life, CfC Financial Services, Heritage Insurance and Heritage Insurance Tanzania.
The operations and products of the merged banks have been pulled together and are able to provide you with a broader choice of tailor-made products and services, delivered to you in a manner that best suits you.
Personal Banking
Transactional banking: Because you are an individual, you have specific banking needs. At CfC Stanbic Bank, they have personal transactional accounts to suit your lifestyle.
Choose from the personal current account, which gives you a wide range of flexible options, or the E-Plan account, ideal for individuals who are looking for a simple banking solution.
Offshore banking: Private Banking clients have access to a comprehensive range of offshore products and services available through Standard Bank Offshore which is a wholly owned subsidiary of the Standard Bank Group.
Standard Bank Offshore is located in three offshore centers: Jersey, Isle of Man and Mauritius, and provides a range of services for personal, professional and corporate clients
Current accounts: The CfC Stanbic Bank personal current account is a flexible account that allows you to make and receive payments via a number of channels, while giving you access to a host of related banking products such as loans and overdrafts.
E-Plan account: The CfC Stanbic E Plan account is a flexible and convenient account designed to give you quick and easy access to your funds.
Pamoja account: This solution emphasizes their aspirations in working together with you (Pamoja) in providing superior service in line with your needs at an affordable price.
Thaminika account: This solution emphasizes your potential by providing you with an excellent package for basic transactions at a budget price
Smart banking: This solution emphasizes your potential by providing you with an excellent package for basic transactions at a budget price.
Gold account: This solution emphasizes your potential by providing you with an excellent package for basic transactions at a budget price.
Ma Cash account: This solution emphasizes your potential by providing you with an excellent package for basic transactions at a budget price.
Business Banking
Transactional accounts: CfC Stanbic Bank’s business transactional (current) account offers a comprehensive range of transactional capabilities to suit the needs of businesses of all sizes.
Business current account: CfC Stanbic Bank business current account is a flexible account for businesses of all sizes who want their bank account to do more than pay and receive funds.
Business call account: A call account is an interest-bearing account which allows you to deposit and recall funds on demand.
Fixed deposit account: A fixed deposit account requires a deposit of a fixed amount of money to be invested for a fixed period of time at a fixed rate of interest
Corporate Banking
Corporate & Investment Banking at CFC Stanbic Bank Kenya provides financial services to local and multinational businesses and organizations’. Their Kenyan team combines their deep understanding of local market conditions and drivers with Standard Bank's experience in emerging markets globally, to develop client-focused solutions customized to each client's unique requirements.
Standard Bank is recognized as a global leader in commodity-related financial services, and their presence in key emerging and established financial centers enables them to provide a comprehensive range of cross-border solutions
Products and services offered include:
Transactional services
· Cash management
· International trade services
· Custodial and securities services
· Online banking
Debt and equity finance
· Debt solutions including corporate and syndicated lending
· Asset finance
· Project finance
· Structured trade and commodity finance
Trading and risk management
§ Foreign exchange
§ Money markets
§ Hedging solutions
Corporate advisory services including mergers and acquisitions: Their in-country team draws on Standard Bank's global network of regional and product experts to ensure that their solutions create real value for their clients, and is supported by Standard Bank's world-class risk and capital management systems.
Contacts
Head office located at CfC Stanbic Center Chiromo Road, Westlands
Tel: +254 (20) 3268 000
Fax: +254 (20) 3752905/7
Email: customercare@stanbic.com
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Co-operative Bank
The Co-operative Bank of Kenya Limited ('the Bank') is incorporated in Kenya under the Company's Act and is also licensed to do the business of banking under the Banking Act.
The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. This status was retained up to and until June 27th 2008 when the Bank's Special General Meeting resolved to incorporate under the Companies Act with a view to complying with the requirements for listing on the Nairobi Stock Exchange (NSE).
The Bank runs three subsidiary companies, namely:
1. Kingdom Securities Limited, a stockbroking firm with the bank holding a controlling 60% stake
2. Co-op Trust Investment Services Limited, the fund management subsidiary wholly-owned by the bank
3. Co-operative Consultancy Services (K) Limited, the corporate finance, financial advisory and capacity-building subsidiary wholly-owned by the bank.
Vision: To be the leading and dominant Kenyan bank with a strong countrywide presence, playing a central role in the co-operative movement and providing relevant and innovative financial services to our customers for the optimum benefit of all our stakeholders.
Mission: To offer value-added financial services to our chosen market segments with special emphasis on the co-operative movement through a highly effective network of service points, excellent customer service and a highly motivated team of qualified personnel.
Shareholding Structure: The Co-operative Bank is 100% privately owned by over 111,720 shareholders (as at 2009 close). Out of this, Coop-Holdings Co-operative Society Limited owns 64.56%, with the rest held by other investors.
The Co-operative Bank Foundation: The Co-operative Bank Foundation is the Co-operative Bank's vehicle for social responsibility. The current flagship project of the Foundation is an education scholarship scheme for bright but less endowed children who are facing difficulties in paying school fees for secondary education.
The scholarship beneficiaries will be selected EVERY YEAR from the eight provinces of the country, and will enjoy a full 4-year secondary education scholarship.
Personal Banking
Driven by their countrywide presence supported by an interconnected network of an expanding network of service outlets, they continue to offer banking that is both affordable and convenient to individual customers.
The Bank continues to commit significant resources to further enhance service delivery to customers by expanding branch and ATM outlets, strengthen M-Banking (cellphone) service, launch internet banking all supported by a team committed to delivering a most fulfilling service to customers.
Business & Institutions
They appreciate that institutions engaged in both commercial and non-commercial activities have a wide array of financial needs. It is therefore their intention to understand and help them meet their banking needs and leave them to concentrate on what they are best at doing – running their business.
They have put substantial effort to design solutions to support businesses; NGOs and the public sector including the Government meet their objectives in reliable and cost-effective manner. They profile a few of the banking solutions available to institutional customers.
Co-operatives
Co-operatives are at the core of their business. They define who they are, they are their strategic shareholders, they are the single largest customer base, and they remain the key focal point of their strategy.
Investment Banking
Their investment banking operation has the responsibility to deliver financial advisory and consultancy services to selected clientele, notably co-operatives. This service is delivered through two subsidiary companies that are wholly-owned by the Bank
Forex Exchange
Their Treasury Department has a wide range of banking solutions that have been specially tailored to meet the ever growing demands of the international trader. With a connection to world markets on a real time, up-to-the-minute basis, they will offer you timely and accurate information to assist you in making those very crucial business decisions.
Jumbo-Link Payroll Processing: is a safe and secure Electronic Funds Transfer (EFT) product that will enable Co-operative Bank customers to process Bulk Payments fast and from the comfort of their offices.
Customers can use Jumbo-link for the processing of salaries, payments to creditors, payments to suppliers and basically all payments that are disbursed to a large group of beneficiaries, quickly and conveniently.
Contacts
Head Office is at Co-operative House, Haile Selassie Avenue Nairobi
Tel: 3276000
Fax: 219831
E-mail: customerservice@co-opbank.co.ke
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Diamond Trust Bank
Diamond Trust Bank (DTB) is a full service commercial bank incorporated in the Republics of Kenya, Tanzania, Uganda, and Burundi. In Kenya, DTB is listed on the Nairobi Stock Exchange.
The Group is licensed by respective countries’ Central Banks to provide a wide range of corporate, retail and commercial banking services; and fully complies with the capital adequacy requirements as stipulated.
DTB is an affiliate of the Aga Khan Fund for Economic Development (AKFED), the economic development arm of the Aga Khan Development Network, and has operated in the East African market for over 60 years.
In 1946, DTB was incorporated in Kenya as the Diamond Jubilee Investment Trust (DJIT). In 1972, the name was changed to Diamond Trust of Kenya (DTK).
It acquired a much wider public profile, transforming itself from a community based finance house into a non-bank financial institution (NBFI) serving the general Kenyan public. In the same year, DTB shares were floated on the Nairobi Stock Exchange through an IPO. Currently there are approximately 11,500 shareholders.
Individual Customers
Current Accounts: Their Current Accounts have been designed to meet your everyday banking requirements. The range of options is as follows:
1. DTB Current Account
2. DTB Premium Current Account
3. DTB Prime Current Account
4. Complete Business Account
Savings Accounts: Their Savings Accounts have been structured to meet the needs of a wide variety of savers. To determine which savings account is right for you and range as follows:
1. DTB Savings Account
2. DTB Prime Savings Account
3. Fixed Deposit Account
4. Call Deposit Account
Children’s Accounts: Their Children's Accounts are designed to encourage your children to start saving early and build for a sound financial future. The accounts are open to children under 18 years of age. The two accounts are:
1. DTB Just 4 Me Account
2. Smart Saver Account
Business Customers
Corporate banking: DTB Corporate Banking Facilities are provided by a seasoned team of Relationship Managers to meet the demanding service standards of large corporations.
Essentially customer-focused, their Corporate Banking Facilities have been structured to match, not only the specific needs of clients, but also their individual risk profiles.
Asset Finance: DTB has over 40 years experience in Hire Purchase, helping people to achieve their personal and business goals.
Insurance Premium: With their insurance premium finance facility, paying insurance premiums upfront will be a thing of the past.
Cash Management: Cash Management Services (CMS) is a suite of products and services that offer a better way to manage your company’s cash flow and bank account(s). Regardless of size or industry, at DTB they enable you to effectively plan, monitor, and manage your liquid or near liquid resources, make and receive bulk payment
Investor Relations: DTB Kenya is listed at the Nairobi Stock Exchange. The Board of DTB Kenya recognizes the importance of maintaining good communications with all its shareholders. DTB is committed to the high standards of Corporate Governance and complies with the Listing Regulations and Prudential Regulations to correspond with its shareholders.
Contacts
Head Office located at Nation Centre, Kimathi Street, 8th floor, Nairobi, Kenya
Tel: (254-20) 2849000; 2210988
Cell: (254-722)205497; (254-733)655553
Fax: (254-20)2214525
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ABC Bank
ABC Bank's journey started in 1984 as a financial institution in the name of Consolidated Finance Company Ltd; a result of a visionary group of experienced bankers, industrialists, and prominent advocates, who wanted to make a significant contribution in availing financial solutions specific to the unique business environment in Kenya.
At the time of its inception, the market lacked options for consumers in terms of personalized service and tailor made solutions. Consolidated Finance Company Ltd opened its doors on 13th of November 1984 to address this market need with its registered office in Nairobi, Kenya.
With this solid background and the continued reforms in banking regulations, Consolidated Finance Company had positioned itself to take advantage of these changes to offer more services and support to its customers.
Upon gazettement of legislation allowing financial institutions to convert into banks, Consolidated Finance Company immediately transformed and gave rise to the African Banking Corporation Limited (ABC Bank), which officially opened its doors in January, 1995.
The bank has carved a special niche in providing focused services and solutions for mid to large size corporate firms, facilitating its business customers through innovative business solutions and emphasizing its main strengths in asset finance, trade finance and international/local remittance solutions.
In addition to these markets, the bank has introduced a variety of personal banking solutions that have created an all rounded platform for individuals to transact with them. These include the award winning Kisima Financial Solution and the Target Account amongst others.
Their products are supported by electronic banking solutions of AFRIcell, AFRIcash, AFRInet and AFRIpay, which enable clients enjoy uninterrupted connectivity to support their business transactions.
In 2007, the bank successfully realigned its business model into Strategic Business Units (SBUs) to match the changing needs of its very loyal customers. The results of this market segmentation initiative were three Strategic Business Units: Corporate Banking, Business Banking and Retail Banking, created specifically to drive business.
This meant that their niche market strategically expanded to cover all aspects of the market from Retail, SME, Institutional, Corporate and High Net-worth clients.
Core Values
Customer Relationships: Their customers, be they personal, business or corporate are their business partners. They strive to be an understanding, friendly, flexible and professional bank in meeting customer needs. “We build our future with them through leadership in value, quality and price.”
Professionalism: In the service of their customers they are committed to the highest standards of professionalism, pursuing innovation, and deploying imagination, being open to new ideas and acting decisively and consistently.
They are determined to deliver outstanding quality so that relationships with customers will be close and long lasting.
Teamwork: They care for our people. They encourage open communication and personal development and create opportunities based on performances. They treasure creativity and initiative and champion teamwork and empowerment.
Continuous Improvement: They recognize that there is always a way to improve in every aspect of their corporation and pride themselves on their relentless pursuit of improving the quality of everything done in ABC Bank.
Mission: To maintain long term relationships with our customers through innovative value added financial solutions that help them meet their personal and business objectives.
Vision: To be among the top ten ranked banks in the country offering a vast array of superior financial products that are able to create value for all stakeholders through a highly motivated staff force who are performance driven.
Retail & SME Banking
Retail banking: Focused attention is on the individual, providing versatile savings, transaction and investment account for wealth creation that offer customer centric services at a very affordable rates. Every customer enjoys the support of a customer service officer and personal banker.
SME Banking: Businesses emerging into corporate are facilitated through this unit; customers featured include service providers, commodity suppliers, suppliers to suppliers who need flexible terms and rapid facilitation. This unit has been configured to guide the business from being an established SME into an emerging corporate. All accounts have a dedicated Business Development Manager to fully manage the customer’s needs.
Corporate Banking
The unit is focused on the mid to large corporates operating in the various economic sectors who require specialized solutions and tailor made financial structuring to achieve optimum returns on their investments in manufacturing, commercial transportation, project development, import & export finance amongst many others. All clients are assigned a dedicated Relationship Manager and Credit Analyst.
The department is located at their Corporate Center, Libra House on Mombasa Road. The Corporate Center led by the AGM Corporate Banking and is further staffed by Head of International Trade, Head of Supply Chain Financing, Head of Cash Management Services and Relationship managers. This guarantees you immediate support thus reducing business lead times.
Contacts
Head Office located at ABC Bank, Koinange Street - ABC Bank Mezzanine Floor
Tel: 254 - 020 2251540, 2251541, 2217856/8
Fax: 254-020 2222437
Email: headoffice@abcthebank.com
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NIC Bank
NIC was incorporated in Kenya on 29th September 1959, when Standard Bank Limited ("Standard") and Mercantile Credit Company Limited (Mercantile) -both based in the United Kingdom - jointly formed the company. The company was amongst the first non-bank financial institutions to provide hire purchase and installment credit finance facilities in Kenya.
NIC became a public company in 1971 and is currently quoted on the Nairobi Stock Exchange with approximately 22,000 shareholders. Barclays Bank of Kenya Limited acquired 51% of NIC's total shares through the acquisition of Mercantile in the 1970s and Standard's shareholding in NIC in the 1980s. Between 1993 and 1996, BBK divested its shares, selling 38% of its shares to the public in 1994, and the remaining 20% in 1996 to the First Chartered Securities Group (FCS).
Due to changing trends, regulatory requirements in the Kenyan banking industry and the need to meet growing customer requirements, NIC obtained a commercial banking license in 1995. In order to effectively diversify into mainstream commercial banking, NIC Bank merged in November 1997 with African Mercantile Bank Limited (AMBank), which was then owned by FCS, by way of a share swap.
The purpose of this merger was to allow NIC Bank to enhance its market position, provide a broader and more efficient range of services to its customers and increase the returns to shareholders.
Mission: To be the leading financial services provider to our target market; we are committed to the highest standards of service and to exceeding our stakeholders' expectations.
Vision: "To establish long term, profitable customer relationships through the provision of a complete range of banking and financial services"
Values
1. Provide superior quality services to meet customer expectations
2. Enhance shareholder value through sustainable long-term real growth
3. Be responsible to stakeholders through the highest of standards and principles
4. Employ, develop and retain a highly motivated team of talented professionals
Personal Banking
The MOVE Account: offers convenient banking for customers with a host of benefits. It boasts a bevy of accounts like;
§ Current Account
§ NIC saver account
§ Treasury and Forex
§ Asset finance
§ Personal savings account
§ NIC high yields deposit
The Move credit card: Is a soft loan that gives you the convenience and security of being cash-free. This product is extremely competitive
Business banking
Its split into five sub accounts which are;
I. Insurance Premium finance
II. Institutional banking
III. NIC Entrepreneur
IV. Asset Finance
V. Treasury
Corporate Banking
Here you get access to;
o Corporate over drafts
o Trade finance
o Loans against trust receipts
o Custodial services
o Asset finance
o Term loans
o Liabilities
o Treasury
o Forex
o Institutional Banking
o Insurance premium finance
NIC Capital
Is in;
§ Investment Banking
§ Investment Advisory
§ Brokerage Service
Contacts
NIC head office in NIC house on Masaba Road, Industrial Area Nairobi
Tel: 254 20 2888000 / 4948000
Fax: 254 20 2888505
Mobile: 0711041000
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